Terms of service

Terms of Service

This website is operated by Mitchell James (eaglepointgoods.shop). By browsing or buying from this site you agree to the terms below. Please read them before placing an order.

1. Who we are

eaglepointgoods.shop is run by Mitchell James from Whangarei, at the top of New Zealand. We sell desktop accessories, charging gear, keyboards, mice, audio and everyday tech to customers in Northland and the rest of New Zealand.

2. Orders and acceptance

An order is an offer to buy. We accept it when we send the dispatch confirmation. If an item turns out to be unavailable, priced in error or restricted in your location, we may decline or cancel the order and refund any payment taken.

3. Prices and payment

All prices are shown in US dollars (USD) and include the item only; shipping is calculated and displayed at checkout before payment. Your card issuer applies its own exchange rate, so the amount on your statement can differ slightly. We do not apply discounts that are not displayed on the site at the time of purchase.

4. Product information

We describe products as accurately as we can, including specifications, compatibility and what is in the box. Colours and finishes can look slightly different from screen to screen. If a product does not match its description, contact us and we will put it right.

5. Use of the site

You agree not to misuse the site, interfere with its operation, scrape it at volume, or use it for unlawful purposes. Content, photographs, logos and text on this site belong to us or our suppliers and may not be reproduced commercially without permission.

6. Delivery, returns and guarantees

Delivery, returns and refunds are governed by our Shipping Policy and Returns and Refunds page. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

7. Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. We are not liable for indirect or consequential loss. This clause does not exclude liability that cannot be excluded by New Zealand law.

8. Changes and governing law

We may update these terms from time to time; the version on this page applies to your order. These terms are governed by New Zealand law, and the New Zealand courts have jurisdiction.